These terms govern your use of Once Uponly (onceuponly.com) and the personalized storybooks we create. By using the site or placing an order, you agree to them.
Once Uponly creates personalized children’s storybooks, available as a digital PDF or a printed softcover or hardcover book, using the details you provide.
Each book’s story and illustrations are generated using artificial intelligence (AI) based on the details you provide, then assembled into your book. Because each book is uniquely AI-generated, results may vary and may contain minor imperfections.
You’re responsible for the accuracy of the information you provide and for keeping your login secure. You must be at least 18 to make a purchase.
Prices are shown in USD and payment is processed securely by Stripe. By placing an order you authorize us to charge your payment method for the total shown, including any applicable shipping and taxes.
You confirm that you have the right to use any names, likenesses, or details you submit to personalize a book, and that the content is appropriate. Because each book is custom-made, please review your details carefully before ordering. See our Refund & Cancellation Policy for how returns and refunds work.
The Once Uponly site, branding, and book templates are our property. You receive a personal, non-commercial license to the finished book you purchase for your own family use.
Don’t use the service to create unlawful, harmful, or infringing content, or to disrupt the site. We may decline or cancel orders that violate these terms.
The service is provided “as is.” To the extent permitted by law, Once Uponly is not liable for indirect or incidental damages. Our total liability for any order is limited to the amount you paid for it.
We may update these terms from time to time. Continued use of the site means you accept the current version.
Questions about these terms? Email us at customersupport@onceuponly.com.